Write it down, and you can look it up later
During account setup CardWarden generates a 12-word recovery phrase from the BIP-39 English word list. Write it down before you leave that screen. If you didn't, you can open it again under Settings > Manage profile after re-entering your password. We cannot email it to you, and that screen will not open without the password.
Password or phrase, not both
Your master password and the recovery phrase each derive their own key with PBKDF2-HMAC-SHA256, 600,000 iterations, and a separate salt. Either one is enough to unwrap the key that decrypts your cards. The phrase does not replace the password for day-to-day unlock. It is the backup when the password is gone.
If both are lost, the vault stays locked
We cannot look the phrase up for you. If you lose the password and the phrase, the ciphertext on the server cannot be decrypted. There is no support reset for that case. That is the point of zero-knowledge encryption, and it is also why the phrase belongs on paper or in your own password manager, not in a screenshot sitting in your camera roll.
